Custom Ring Return Policy

Our custom designs and Ring Specials Offers, include some of the most beautiful jewelry ever produced. Since our custom design, ring specials, and jewelry are one of a kind, designed or made just for the client, we are unable to accept returns on any custom or ring special offers. Any ring ordered in other than the base configuration shown on the site or other than White Gold is considered custom and therefore not returnable. All Tennis Bracelets are made in 7 inch lengths and made when ordered, and therefore are not returnable. For questions about our custom design policies please call or email customer service @800-682-1799, before placing your order. All deposits for CAD fees are not refundable if merchandise is not put into production.